How it works

Three steps to get the right driver

You describe your ride, your assistant searches and books, then you receive a clear confirmation. The same assistant stays available for other concierge requests.

1

Step 1 · Describe your ride

Pickup address, destination, time, luggage, passengers or airport constraint: send the details in seconds.

2

Step 2 · Pavandro searches for the driver

Your assistant compares options, checks taxi/ride-hailing availability and keeps you updated by SMS.

3

Step 3 · The ride is confirmed

You receive the details by email and SMS. To change, cancel or ask for a restaurant after the ride, reply to your assistant.

12

Dedicated assistants

4,800+

Rides and requests handled

98%

Response rate

Your next ride can be handled by Concierge

My plan