Privacy Policy - Pavandro

This Privacy Policy explains how Pavandro collects, uses and protects your personal information and your rights in accordance with the General Data Protection Regulation (GDPR) and the laws in force.

By using our site and our services, you accept the practices described in this Policy.

We collect the following information when you use the services of Pavandro :

• Identification data : surname, first name, e-mail address, telephone number.
• Connection data : IP address, browser used, pages viewed.
• Payment information : transaction data managed by a secure service provider.
• History and preferences : requests made, interactions with our customer service.

This data is collected for the following purposes:

• Providing and improving our services : management of subscriptions and services requested.
• Monitor payments and invoicing : transaction processing via a secure system.
• Communicating with users : customer support, service notifications, important updates.
• Guaranteeing site security : fraud prevention, detection of unauthorised access.
• Offering tailored solutions (only if you have given your consent).

User information is stored on secure servers located in Ireland and the Netherlands, in compliance with European data protection standards.

We apply enhanced security measures to ensure the confidentiality of personal information :

• SSL/TLS encryption to secure all communications and transactions.
• Firewalls and intrusion detection systems to prevent fraudulent access.
• Two-factor authentication (2FA) to secure access to accounts.
• Strict access control : only authorised persons may consult or process your data.

We do not sell or share your personal data for commercial purposes. However, certain information may be transmitted in the following cases :

• Technical partners : external service providers required to provide the service (hosting, payment, maintenance).
• Legal obligations : in the event of an injunction by a competent authority, we may be required to disclose certain information.
• Security and fraud prevention : certain data may be shared with entities specialising in cyber security.

We are committed to not transferring your data outside the European Union except in the case of guarantees in accordance with the regulations in force.

In accordance with GDPR, you have the right to :

• Access your personal data.
• Rectify any inaccurate or incomplete information.
• Delete your information under certain conditions.
• Limit the use of some of your data.
• Object to the processing of your information.
• Request portability of your data to another service.

To exercise your rights, contact us at contact@pavandro.com. We will process your request within one month maximum, which may be extended in the case of complex applications.

Our site uses cookies and similar technologies to improve the user experience and analyse the audience.

Types of cookies used

• Essential cookies : guarantee the smooth running of the site (connection, security).
• Analytical cookies : are used to assess visitor numbers and optimise the interface.
• Personalisation cookies : save your preferences to make browsing easier.
• Advertising cookies : display targeted advertisements only if you have given your consent.

How do you manage your preferences?

You can configure your preferences directly :

• From your browser settings (delete, blocking).
• Via the consent banner displayed on your first visit to the site.

Cookies are stored for a maximum period of 13 months, in accordance with current recommendations.

We only keep your personal data for the time needed for service management.

• Account details : retained until 3 years after last activity or deletion on request.
• Transaction data : retained 10 years to comply with tax and accounting obligations.
• Navigation data : deleted after 12 months.

Once these deadlines have expired, your data is either permanently deleted, or securely anonymised.

We may amend this Policy to comply with new regulations or adjust our data processing practices.

Any major changes will be notified by email or via a notice on our website. We encourage you to consult this page regularly to stay informed.

If you have any questions or requests relating to this Policy, or to exercise your data protection rights, please contact us:

For any enquiries, we invite you to use the chat function.

Email : contact@pavandro.com

We are available to support you and answer any questions you may have about the management of your personal data.